"I have had the pleasure of working alongside Laura as she has supported the IIRSM. In my short time she has proved to be a dedicated and driven professional, with an eye for detail and an empathetic ear. Her biggest strength is her ability to put people at their ease with an engaging smile and ready wit. Highly organised she is stalwart, dependable and one around which all else revolves. I really look forward to working with Laura and hope I will continue to do so."